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Can Your Employees Stay Up with Your Customer’s Needs?

Business Intelligence That`s Easy on the Wallet

By Karen D. Schwartz

On-demand BI can spare businesses upfront costs and the hassle of upgrading and managing software and infrastructure.

For a company to remain competitive, there’s nothing more important than knowing what your customers want, how efficient your processes are, where to focus your marketing dollars and which projects to spend R&D funds on. In most cases, that means implementing, running and maintaining a business intelligence system—a costly and complex endeavor that requires in-house expertise and constant diligence.

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Corra believes that business intelligence software can be an evaluable tool. Corra also believes that nothing is more valuable than having the employees who are sharp enough to actually ask customers what they want.

Like most software, business intelligence software works best when the people using it know best how to implement it. But then software can not the added human touch, that extra bit of value that customers cherish, increasingly.

Nothing works better than your people talking to your customers, listening carefully and then reporting what that feedback. And then of course, it’s up to you to redirect to address these reported issues.

Do you have the right people? Background checks can help determine if your candidates are qualified. There are any number of pre-employment screening accessories–psychological profile and aptitude tests, written and verbal communications skills assessments, and of course, the background check.

We always suggest the education verification be it the domestic version or the international education verification for foreign employees. The employment verification is also an important assessment tool.

Check them out before you hire.

 

By Gordon Basichis

Gordon Basichis is the Co-Founder of Corra Group, specializing in pre-employment background checks and corporate research. He has been a marketing and media executive and has worked in the entertainment industry, the financial, health care and technology sectors. He is the author of the best selling Beautiful Bad Girl, The Vicki Morgan Story, a non-fiction novel that helped define exotic sexuality in the late twentieth century. He is the author of the Constant Travellers and has recently completed a new book, The Guys Who Spied for China, dealing with Chinese Espionage in the United States. He has been a journalist for several newspapers and is a screenwriter and producer.