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Employees Are Working Social Networks And Not Working

We saw this article on Inc.com
Employee Web Use Poses Risks to Company Networks

The use of social-networking sites at work has made companies more vulnerable to viruses and other threats.

By: Angus Loten


Social networking sites are not only biting into workplace productivity — they can also pose a major security risk, new research shows.In a national survey of more than 800 employees across a range of industries, more than half said they spent at least an hour a week accessing blogs, chat rooms, videos, and other social networking tools and services at work, according to Clearswift, a Redwood, Calif.-based Internet security consulting firm.Of those, 46 percent said they regularly discussed work-related issues online, the survey found.Beyond so-called Web 2.0 sites, 71 percent also said they used Web-based e-mail at work for personal messages, in additional to their workplace provided e-mail account, the survey found.Clearswift COO Ian Bowles said that despite the well-known dangers of online viruses, bugs, spam, and scams, most business owners are still far too casual with the Internet.

He said the survey results should “raise a red flag” for employers about their susceptibility to data leaks over the Web.

“It’s clear from the research that organizations need to take a closer look at the social media sites that their employees are using at work to make sure that sensitive business issues and information is not being discussed,” Bowles said in a statement.

Still, more than half of the employees polled said they felt entitled to use the Internet for personal reasons at work, the survey found.

In recent years, many businesses have included an “acceptable use” policy for workplace Internet use in updated employee handbooks — only 29 percent of the business owners surveyed by Clearswift outright banned the use of social networking sites at work.

Nancy Cooper, an employment law attorney with Portland, Ore.-based Bullivant Houser Bailey PC, advices employers to have policies in place for blogs, chat rooms, and other online activity. Though employers can’t necessarily prevent workers from accessing Web 2.0 sites, they can make it clear there will be consequences for sharing confidential business data, said Cooper, an Inc.com columnist.

Firing an employee for an online infraction is now common enough that legal experts refer to it simply as “dooced,” a term coined from a case involving the author of a blog named dooce.com who was fired for posting angry messages about her employer and co-workers.


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Corra has seen its share of distracted employees, surfing the Internet in search of bargains, dates or esoteric news events that are in no way related to the business at hand. Of course, when you have an employee more concerned with his social life on MySpace, MyFace or any other social network, then business is certainly not his first priority.

Sure, perhaps an employee should have some access to the Internet for non-employment related purposes. It is quite another to spend most of his time romancing or chatting it up in cyber space. As this article attests, that employee increases the risk for viral infections, spam and a dozen other things. We haven’t even mentioned if they peruse the porn sites than his cookies become your cookies, and there is no telling how that could affect your business. And then, finally, you never know who your employee is chatting with online. Could even be a competitor who is prodding and probing, under the guise of cyber friendship.

Corra believes as part of your pre-employment screening program, you should conduct reference checks, as well as your criminal background reports and education verification. A credit report will help tell how your candidate spends his time as well as his money.

This is serious stuff. Treat it seriously. The short money you spend may save you a bundle of cash and a bundle of grief further on down the line. So check them out before you hire.

By Gordon Basichis

Gordon Basichis is the Co-Founder of Corra Group, specializing in pre-employment background checks and corporate research. He has been a marketing and media executive and has worked in the entertainment industry, the financial, health care and technology sectors. He is the author of the best selling Beautiful Bad Girl, The Vicki Morgan Story, a non-fiction novel that helped define exotic sexuality in the late twentieth century. He is the author of the Constant Travellers and has recently completed a new book, The Guys Who Spied for China, dealing with Chinese Espionage in the United States. He has been a journalist for several newspapers and is a screenwriter and producer.